In my over 20 years in the hospitality industry, I have worked with many different purchasing firms, both in-house at the corporate level and other independent firms. Benjamin West redefines what is possible in every aspect of managing the FF&E process: negotiating cost, negotiating terms, maintaining a critical path schedule, warranty issues, and most importantly, integrity.

We do many non formulaic projects. The ability of Benjamin West to help source and find creative and cost effective solutions, while preserving design intent, has been a differentiator to us. We prize the ability we have to communicate with them and to get direct, honest answers to our questions.

The professionalism and integrity of your team handling these negotiations, while keeping Apple’s best interests in mind at all times has been impressive. Thanks again for assembling a team of superb professionals to serve us.

Your ability to work on high end, luxury, and completely custom projects is exemplary. BW’s industry leadership in defining the role of a legal fiduciary, while providing market-leading solutions, makes your team the only choice.